🏴 Swansea Bay University Health Board is responsible for NHS services in part of Wales. If you've received a letter from them, this page explains what it means and what your rights are as a patient in Wales.
Swansea Bay University Health Board is a local health board providing health services in South West Wales. Letters from this organisation may include discharge summaries, appointment letters, waiting list letters, and referral confirmations.
If you have received a letter from Swansea Bay University Health Board and are unsure what it means, paste the text into NHS Decoder and we will translate it into plain English — free of charge.
In Wales, the referral to treatment target is 26 weeks from referral to treatment — different from the 18-week standard in England. Contact your Health Board's Putting Things Right team if you have concerns.
For more information, see the NHS Wales Waiting Times.
NHS Wales has a process called Putting Things Right for raising concerns about your care. Contact your Local Health Board directly — they are required to acknowledge concerns within two working days.
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