What is a PIP assessment?
Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or disability. The DWP uses an assessment to gather evidence about how your condition affects your daily life. The assessment is carried out by Capita or Atos on behalf of the DWP.
What the letter tells you
- The date, time, and location of your assessment (or that it will be conducted by telephone or video)
- What to bring — usually any evidence of your condition such as letters from your GP or specialist
- How to rearrange if you cannot attend
- Your right to bring someone with you
How to prepare
Bring all relevant medical evidence — outpatient clinic letters, discharge summaries, care plans, and any letters from your GP or specialist. The assessor cannot access your medical records directly. Read our guides on discharge summaries and care plan letters to understand what these documents say so you can explain them clearly.
Describe your condition on your worst days, not your best. The assessment is about how your condition affects your daily life consistently, not occasionally.
If your claim is refused
You can request a Mandatory Reconsideration if you disagree with the decision. If the reconsideration upholds the refusal, you can appeal to an independent tribunal. Citizens Advice and disability charities such as Scope and Sense can provide free advice and help with appeals.